Payment & Security

Accepted payment methods

Interflora Ltd accepts the following payment methods for orders placed on this website:

• Visa — credit and debit cards
• Mastercard — credit and debit cards

Payment is taken at the time of order. You will need to provide card number, expiry date, CVV, and cardholder name. All payment data is processed securely by our payment service provider in line with industry standards (e.g. PCI DSS). We do not store your full card number on our servers.

Security

Our website uses encryption (SSL/TLS) to protect data transmitted between your device and our servers. We only work with payment partners that comply with applicable security and data-protection requirements. If you notice any unauthorised use of your payment details in connection with an order from us, please contact us and your card issuer without delay.

Currency and pricing

Prices are displayed in the currency indicated on the site (e.g. EUR). The amount charged to your card may be in the same currency or converted by your card issuer if your card is in a different currency; any conversion or fees are determined by your bank or card provider.

Refunds

Refunds, where applicable under our Delivery & Returns policy, will be credited to the same card used for the original payment. Processing may take several business days depending on your card issuer.